Business English
Corporate English Training: How Niermann Ofenbau Uses Tailored Language Training
Does this sound familiar? Your international clients expect professional communication in English, but your team lacks the right technical vocabulary. This was exactly the problem Niermann Ofenbau from the Hannover region faced. In this case study, you will learn how the traditional industrial furnace manufacturer revolutionized their international communication through tailored English training. With interactive exercises on technical manufacturing vocabulary, you can improve your own Business English right away.
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Corporate English Training: The Success of Niermann Ofenbau
Niermann Ofenbau is a traditional company from the Hannover region specializing in the construction of high-quality industrial furnaces. With a growing international client base, the need for English skills became increasingly important -- from technical correspondence to factory tours and trade fair appearances.
In this article, you will learn how the company revolutionized its international communication through tailored corporate English training. The interactive exercises will help you improve your own technical English.
- Why manufacturing companies need specialized English training
- The Niermann Ofenbau success story -- challenges and solutions
- Technical vocabulary for manufacturing, quality assurance, and technical communication
- Practical phrases for emails, factory tours, and client meetings
- Tips for implementing corporate English training programs
Includes interactive exercises and final test. Duration: approx. 20 minutes.
Email Vocabulary
0/6 learned
I am writing to...
Click to reveal
Please find attached...
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Could you please...
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I look forward to...
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Kind regards
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As discussed...
Click to reveal
Well done!
Success in Numbers: After 12 months of targeted corporate training, Niermann Ofenbau significantly improved their communication with international clients. Employees now independently conduct sales conversations in English, respond to technical inquiries in writing, and host foreign guests during factory tours -- all without interpreters.
Language Register: Technical English in Manufacturing
Rule
In technical English for manufacturing, the passive voice is frequently used to describe processes and procedures. The structure is: Object + is/are + Past Participle. This sounds more professional and objective than the active form.
Examples
"The furnace is heated to 1,200 degrees Celsius."
Correct: Passive for process descriptions. The furnace is heated to 1,200°C.
"The quality inspection is carried out before shipment."
Correct: 'is carried out' is a standard phrase for conducting inspections.
"We are manufacture the components in-house."
Wrong! Correct: 'We manufacture the components in-house.' (Active) or 'The components are manufactured in-house.' (Passive).
"All products are tested according to DIN standards."
Correct: 'according to' = in accordance with. Typical phrasing for quality standards.
Tips
- •Use passive voice for process descriptions: 'The steel is welded...'
- •Use active voice for your team's direct actions: 'Our engineers design...'
- •Always include units with technical terms: '1,200°C', 'tolerance of ±0.5mm'
- •In English: decimal point not comma (1.5 not 1,5) and comma as thousand separator (1,200 not 1.200)
Tip
Practical Tip: Watch the number format! In German, you write 1.200,50 € -- in English, this becomes 1,200.50 €. The decimal point and comma are swapped! This small difference can lead to costly misunderstandings in technical documents and quotations.
Exercise 1: Complete the Technical Phrases
The furnace is ______ to operating temperature within two hours.
Exercise 2: True or False?
In technical English, you should avoid the passive voice because it sounds unprofessional.
The Challenge: Technical Staff and English
Why Manufacturing Companies Need Specialized English Training
The challenges Niermann Ofenbau faced are typical for mid-sized manufacturing companies in Germany. The employees are excellent specialists -- engineers, technicians, sales representatives -- but their English skills often date back to their school days.
The most common problems at a glance:
- Technical correspondence: Emails to international clients often sound too direct or informal because German language patterns are transferred one-to-one
- Client meetings: During factory tours, the technical vocabulary needed to explain production processes clearly is often missing
- Trade fair appearances: At international fairs like the Hannover Messe, employees must present and negotiate in English spontaneously
- Technical documentation: Operating manuals and data sheets must be written in correct technical English
The key to success lies in training that is tailored precisely to industry-specific needs. General Business English is not enough for a company like Niermann Ofenbau.
Technical Vocabulary: Manufacturing and Industrial Furnace Construction
16 words
furnace
nounAn industrial oven used for heating materials to very high temperatures
The furnace can reach temperatures of up to 1,500°C.
assembly line
nounA production line where products are assembled step by step
The new assembly line increased production by 30%.
quality assurance (QA)
nounThe comprehensive system for ensuring product quality meets standards
Our quality assurance team inspects every unit before shipment.
specification (spec)
nounA detailed description of technical requirements for a product
The client requested custom specifications for the furnace.
to commission
verbTo put a system or machine into operation for the first time
The new furnace was commissioned last month.
lead time
nounThe time between placing an order and receiving delivery
The lead time for custom orders is typically eight weeks.
welding
nounThe process of joining metal parts together using heat
All welding is performed by certified professionals.
stainless steel
nounA corrosion-resistant type of steel alloy
The furnace interior is lined with stainless steel.
tolerance
nounThe acceptable range of deviation in measurements or dimensions
We work with a tolerance of ±0.5mm.
maintenance
nounRegular care and repair of machinery to keep it in working condition
Scheduled maintenance reduces downtime significantly.
shipment
nounThe process of sending goods to a customer
The shipment is expected to arrive by the end of the month.
raw material
nounUnprocessed material used in manufacturing
We source our raw materials from certified suppliers.
blueprint
nounA detailed technical drawing or plan of a construction or product
The engineer reviewed the blueprint before production started.
throughput
nounThe amount of material or products processed in a given time period
The new system has doubled our throughput.
on-site
At the location of the customer or factory
Our engineers provide on-site installation and support.
downtime
nounThe period during which a machine or system is not operational
We aim to minimize downtime during maintenance.
Game: Word Scramble -- Manufacturing Vocabulary
Matching: German -- English (Technical Terms)
Click on a word on the left and then on the matching translation on the right.
Practical Examples from Daily Business
Workplace Communication: Emails, Factory Tours, and Trade Fairs
One of the biggest improvements at Niermann Ofenbau was in written communication. Many employees translated German phrases directly into English -- sometimes with unintended results.
For example: The German sentence "Hiermit sende ich Ihnen die Spezifikation" became "Herewith I send you the specification" -- correct, but extremely formal and outdated. Better: "Please find attached the specification" or even more naturally: "I'm sending you the specification as discussed."
The training proved especially valuable during factory tours. Employees learned to explain production processes in English:
- "Let me show you our production floor. This is where we assemble the furnace components."
- "As you can see, all welding is done by certified professionals."
- "Would you like to see our testing facility? We run quality checks on every unit."
These phrases sound natural, professional, and welcoming -- exactly the right tone for a client visit.
Sentence Builder: Composing a Client Email
Translation: Please find attached the technical specification.
Exercise 3: Choose the Right Phrasing
How do you start a professional email to a new client?
Translation: Business Correspondence
German
Wir freuen uns auf die Zusammenarbeit mit Ihnen.
Tips for Successful Corporate Training
How to Implement Successful English Training in Your Company
Niermann Ofenbau's experience shows: tailored training is the key to success. Here are the most important insights that also apply to your company:
1. Conduct a needs analysis: Which employees need what kind of English? A sales representative has different needs than a production engineer. At Niermann, three groups were formed: Sales/Management, Engineering/Production, and Reception/Administration.
2. Industry-specific content: Training should use real scenarios from daily work. Emails to actual clients, presentations about your own products, and role-plays for client meetings are much more effective than generic textbook exercises.
3. Regularity over intensity: Niermann Ofenbau opted for weekly 90-minute sessions instead of infrequent full-day trainings. This kept the learning rhythm consistent and employees could immediately apply what they learned in their daily work.
4. Practice-oriented success measurement: Instead of standardized tests, success was measured against real situations: Can the employee independently write a client email? Can they conduct a factory tour in English?
Final Quiz: Technical English for Manufacturing
What is the correct translation of 'Inbetriebnahme' (putting into operation)?
More Lessons
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Academic Writing in English: The Complete Guide for German Students
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