DEEN
Hannover·Berlin·Online
+49 511 4739339

Specialist English

English for Logistics & Supply Chain

Specialist vocabulary for freight forwarders, dispatchers, and supply chain managers

From Incoterms to customs documentation to international supply chain management - we train exactly the English you need in logistics every day. With native-speaking trainers and AI avatar technology.

From €60 / hour · VAT-exempt

Corporate Training
Since 2004Native speakers only50+ corporate clientsCEFR A1–C2VAT-exempt
Back to Online

Hannover

Europe's Logistics Hub

11+

Incoterms & Customs Documentation

Global

International Supply Chains

A2-C2

All Language Levels

Typical Situations We Train

Freight Booking & Shipping Coordination

Formulate booking inquiries to shipping lines, freight forwarders, and airlines in English. Discuss waybills and coordinate shipping schedules.

Customs Documentation

Correctly complete and discuss Bill of Lading, Commercial Invoice, and Customs Declaration in English. Confidently handle customs clearance conversations.

Warehouse Management Communication

Communicate inventory reports, picking orders, and warehouse data in English. Confidently use WMS terminology.

International Supplier Meetings

Conduct negotiations with suppliers and partners, clarify delivery terms, and discuss framework agreements in English.

Route Planning & Dispatch

Coordinate transport routes internationally, communicate transit times, and organise special transports in English.

Insurance Claims

Report transport damage, formulate insurance claims in English, and handle claims settlement with international partners.

Delivery Tracking & Reporting

Create KPI reports in English, communicate delivery status, and conduct performance reviews with international clients.

Specialist Vocabulary

Logistics English: Key Terms

We train these specialist terms in realistic scenarios:

Bill of Lading (B/L)

Ocean shipping document of title

Freight Forwarder

Third-party logistics coordinator

Incoterms (FOB, CIF, DDP)

International commercial trade terms

Customs Clearance

Process of clearing goods through customs

Warehouse Management System (WMS)

Software for warehouse operations

Lead Time

Time from order to delivery

Supply Chain Visibility

End-to-end tracking of goods

Last Mile Delivery

Final delivery stage to end customer

AI Avatar Training

Practice Logistics Scenarios with the AI Avatar

Simulate phone calls with freight forwarders, customs discussions, and supplier negotiations - around the clock, without waiting. The avatar adapts to your specialist area and language level.

Simulate freight forwarder calls
Practice customs discussions
Train delivery status inquiries
Complaints in English
More About AI Training

Location Advantage

Hannover: Europe's Logistics Crossroads

As Germany's logistics crossroads, Hannover companies need international Business English daily. The A2 and A7 motorway junction, the Mittelland Canal, the trade fair grounds, and numerous logistics centres make Hannover the ideal hub for international goods flows.

We understand the specific requirements of the logistics industry and train your team with industry-relevant specialist vocabulary and realistic scenarios.

Logistics in Hannover

A2/A7 Motorway Junction
Mittelland Canal
International Trade Fair Grounds
200+ Logistics Companies
Central European Location

Frequently Asked Questions About Logistics English

For most logistics positions, we recommend at least B1 level. For roles with international responsibility - e.g., supply chain managers or dispatchers with international contacts - B2 or C1 is ideal. We assess your level for free and tailor the training to your needs.

Yes, that is one of our key focus areas. We train all common Incoterms (FOB, CIF, DDP, etc.), customs documents like Bill of Lading and Commercial Invoice, as well as the correct English terminology for freight documents and shipping paperwork.

Yes, we offer both individual coaching and group training for 4-8 people. Group training is particularly effective because your employees can practice realistic scenarios like freight inquiries or supplier negotiations directly with each other.

The AI avatar simulates typical logistics conversation situations: phone calls with freight forwarders, customs clearance discussions, delivery status inquiries, and complaints. You practice around the clock without waiting for an appointment - ideal before important international meetings.

Hannover is one of Europe's most important logistics hubs. With its trade fair grounds, the Mittelland Canal, the A2/A7 motorway junction, and numerous logistics centres, many companies here need daily Business English for international supply chains.

Most participants report noticeable improvements in daily use after just 4-6 weeks. Since we specifically train your specialist vocabulary and real work situations, you can apply what you learn immediately. Regular progress reports document your development.

Start Logistics English for Your Team

Schedule a free consultation and discover how we can make your logistics team linguistically ready for international supply chains. Tailored training, flexible and measurable.

+49 511 9573 3819

More Specialist Areas

Also Available for Other Industries

In addition to logistics, we offer specialist language training for insurance, engineering, and other industries.

Insurance English

[email protected]

How much does it cost?

FormatDurationPrice (approx.)Notes
Online — Standard60 minutes€60–70Zoom, Teams, Meet
Online — Extended90 minutes€90–110Recommended for deeper focus
In-person90 min. (min.)€115–140Berlin or Hanover
Group trainingBy arrangementOn request4–8 participants

Prices depend on format, frequency, and requirements. Language instruction is VAT-exempt (§4 Nr.21 UStG).

Who we work with

DHLToyotaMedia MarktContinentalDeutsche Pop

“Die Online-Sessions sind genauso effektiv wie Präsenzunterricht. Sehr flexibel und professionell.”

Thomas R., IT-Projektmanager

“Nach einem dreimonatigen Intensivtraining konnte ich meine erste internationale Präsentation souverän auf Englisch halten.”

Stefan K., Projektleiter, Continental AG

“Die kostenlosen Online-Lektionen haben mich überzeugt. Die Qualität des Einzelunterrichts hat meine Erwartungen übertroffen.”

Anna H., Marketing Managerin

Frequently asked questions

What English level do I need in logistics?+−
For most logistics positions, we recommend at least B1 level. For roles with international responsibility - e.g., supply chain managers or dispatchers with international contacts - B2 or C1 is ideal. We assess your level for free and tailor the training to your needs.
Can I learn Incoterms and customs documentation in English?+−
Yes, that is one of our key focus areas. We train all common Incoterms (FOB, CIF, DDP, etc.), customs documents like Bill of Lading and Commercial Invoice, as well as the correct English terminology for freight documents and shipping paperwork.
Do you offer group training for logistics teams?+−
Yes, we offer both individual coaching and group training for 4-8 people. Group training is particularly effective because your employees can practice realistic scenarios like freight inquiries or supplier negotiations directly with each other.
How does the AI avatar help with logistics English?+−
The AI avatar simulates typical logistics conversation situations: phone calls with freight forwarders, customs clearance discussions, delivery status inquiries, and complaints. You practice around the clock without waiting for an appointment - ideal before important international meetings.
Why is Hannover particularly relevant for logistics English?+−
Hannover is one of Europe's most important logistics hubs. With its trade fair grounds, the Mittelland Canal, the A2/A7 motorway junction, and numerous logistics centres, many companies here need daily Business English for international supply chains.
How quickly will I see progress in logistics English?+−
Most participants report noticeable improvements in daily use after just 4-6 weeks. Since we specifically train your specialist vocabulary and real work situations, you can apply what you learn immediately. Regular progress reports document your development.

Improve your English for free

Free online lessons twice a week, vocabulary trainer with 600 words, and a placement test – all without signing up.

Start vocabulary trainerPlacement testFree lessons

Get in touch

Tell us briefly what you need English or German for — we'll suggest the best format for your goals and schedule.

We typically respond within one working day.

📞 Hannover: +49 511 4739339📞 Berlin: +49 30 5770 3118✉ [email protected]💬 WhatsApp: +49 511 4739339

What to expect

  • ✓Confident in meetings
  • ✓Persuasive presentations
  • ✓Professional negotiations
  • ✓Texts that work

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