English for Secretaries & Assistants

The office is the first point of contact for international business partners, clients, and visitors. Whether on the phone, via email, or during personal reception – your communication in English leaves the first and often decisive impression. Professional English in the office is therefore far more than an additional qualification: it is a core competency that shapes the international image of your entire company. Our English for Secretaries was developed specifically for this key role.

At Simmonds Language Services, we understand the special demands placed on secretaries, assistants, and office managers. You need to answer and transfer calls from international clients professionally, compose business emails in English that are both polite and precise, and welcome and look after foreign visitors – often with very little preparation time. These are exactly the practical situations we train in our Office English programme. We do not work with generic textbooks, but with real scenarios from your daily work: your actual email templates, your company's telephone scripts, and your reception procedures.

Our native-speaking trainers bring years of experience in corporate communications and know the typical pitfalls: How do you politely transfer a call when the desired contact is unavailable? How do you phrase a friendly decline in English? How do you welcome an international delegation and make small talk until the management arrives? In addition to live training sessions, our AI avatars offer unlimited practice around the clock – ideal for rehearsing phone calls or reception situations in a safe environment. The training integrates flexibly into your working day: before work, during lunch, or after hours, online or on-site in Hannover and Berlin.

Whether you need to compose English correspondence, organise meetings for international teams, or coordinate travel plans for executives – after our training you will handle all these tasks confidently in English. Many of our participants report feeling noticeably more confident on the phone and in written communication after just a few weeks. The investment in Office English pays off not only for your personal career but also strengthens the professional image of your entire company.