Simmonds Podcasts
B1Dialogue3 Min.

Reading Out a Short Thank-You Email After a Client Visit

A colleague reads his thank-you email after a client visit out loud — and stumbles over "eventually", which does not mean "eventuell".

SceneFelix visited a client at her plant yesterday. Before he sends his short thank-you email, he reads it out loud to his colleague Sandra — a second pair of eyes finds the crucial mistake.
0:00 / 3 Min.

Tip: listen to the episode twice before you start the test. · Worksheet (PDF)

To the comprehension test
Felix — Account managerSandra — Experienced sales colleague

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Comprehension test

Listen first, then answer. No penalties — every explanation points to the moment in the conversation.

01Why does Felix read the email to Sandra?
02Which personal sentence does Felix add in the end?
03Felix has attached the updated offer with the new prices to the email.
04Sandra says a thank-you email can be sent up to one week after the visit.
05Which word is missing?

So: '___ we could meet again in September.'

06Which word is missing?

If you have any questions, please don't ___ to contact me.

07Put the steps of the conversation in the correct order.

Transcript

The full transcript opens after the comprehension test — so you train real listening instead of reading along.

Key phrases

a second pair of eyes
someone who checks your text before you send it
Could you be a second pair of eyes on this offer?
thank you for taking the time
polite opener thanking someone for a meeting
Thank you for taking the time to show us the warehouse.
as discussed
referring back to what was agreed in the meeting
As discussed, I have attached the revised schedule.
I have attached
standard phrase for adding a file to an email
I have attached the price list as a PDF.
perhaps
possibly, maybe — careful: "eventually" does NOT mean "eventuell", it means "in the end"
Perhaps we could meet again after the trade fair.
please don't hesitate to contact me
polite closing offer of further help
If anything is unclear, please don't hesitate to contact me.
template
a pre-written standard text
The email felt like a template, not a personal message.
follow-up
the next contact after a meeting or email
Put the September follow-up in your calendar today.

Language notes

In this episode an account manager reads his thank-you email after a client visit out loud while a colleague checks it: thanks, reference to the visit, attachment, closing formula, personal sentence. You learn the structure of a perfect follow-up email — and why "eventually" never means "eventuell" (level B1).

"Eventually" is a promise, not a maybe

Felix's sentence "Eventually, we could meet again in September" was meant to express "eventuell" — but says the opposite: "eventually" means something will certainly happen, just later ("The project was difficult, but eventually we succeeded"). If you mean "eventuell", you need "perhaps", "possibly" or "maybe". In business the difference is delicate: a non-binding suggestion accidentally becomes a firm commitment.

The blueprint of a thank-you email

Felix's email follows the proven four-sentence pattern: thanks with a concrete reference ("thank you for taking the time … your production site"), a link back to what was agreed plus the attachment ("As discussed, I have attached …"), an outlook ("Perhaps we could meet again in September") and a closing formula ("please don't hesitate to contact me"). Short is a strength here: a thank-you email that fits on one screen gets read — a long one gets skimmed.

Personal beats perfect — and fast beats late

Sandra's most important advice is not a grammar tip: a single personal sentence ("I hope the trade fair in Barcelona goes well") turns a standard email into relationship building — it proves Felix listened during the visit. The second rule is the time window: follow up within twenty-four hours, while the visit is still fresh. And the final step belongs to the email: put the September follow-up in the calendar immediately.

Keep practising: Learn business English online — with real teachers from Simmonds, since 2004.

Frequently asked questions

What language level is this episode for?

Level B1 (CEFR). The email and the conversation use common business English from sales; all eight key phrases are explained bilingually.

How do I write a thank-you email after a client visit in English?

Four sentences are enough: thanks with a concrete reference ("Thank you for taking the time …"), what was agreed plus the attachment ("As discussed, I have attached …"), a non-binding outlook ("Perhaps we could meet …") and the closing formula ("Please don't hesitate to contact me"). Send it within twenty-four hours.

Is there a transcript to read along?

Yes, the full transcript with German support notes is on this page — listen first, then take the test, then read along.

Where can I practise business emails in English live?

In the online business English courses from Simmonds Language Services (englisch-lehrer.com/online): live lessons with real teachers on Zoom, for companies and individuals across Germany — since 2004. It starts with a free consultation.

Are the voices real?

Episodes are produced with high-quality AI voices (Hume) and editorially reviewed by our trainer team — the same method as our interactive lessons.

Want to practise these phrases in a real conversation?

The podcast trains your ear — in our online lessons you practise the conversation yourself, with real teachers. For companies across Germany since 2004.

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