Composing a short, friendly confirmation email out loud: subject line, greeting, key message, sign-off — sentence by sentence.
B1 · Dialogue · 3 Min. · free
Tip: listen to the episode twice before you start the test. · Worksheet (PDF)
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Transcript
Key phrases
Language notes
In this episode a sales employee and his colleague dictate a friendly confirmation email: subject, greeting, key message, practical details, closing. You learn the building blocks of a professional English email (level B1) — and why German "bis" is sometimes "by" and sometimes "until".
Paul's email follows the classic structure: a subject line that says everything at a glance ("Confirmation: Meeting tomorrow, Tuesday, 10 a.m."), a warm greeting ("Dear Mr Hughes, I hope you are well"), the standard formula "I am writing to confirm …", useful details (agenda, parking) and a warm closing ("We look forward to seeing you"). You can reuse this order word for word in any confirmation — only the date, place and details change.
What makes the email "friendly"? Not exclamation marks or phrases, but thought-ahead details: the reserved visitor parking space, the building, the agenda. Anna comments on exactly that: "he'll appreciate the parking detail". In English-language business correspondence, warmth comes from service orientation — the recipient should be able to arrive tomorrow without a single follow-up question. A second building block is the personal opener "I hope you are well", which almost always fits with existing customers.
To English ears, Paul's sentence "send us the list until tomorrow morning" sounds as if Mr Hughes should keep sending the list continuously until the morning. German "bis" covers two completely different English words: "by" for deadlines (a one-off action no later than time X: "Please reply by Friday") and "until" for duration (a state continues up to X: "I am out of office until Friday"). The test: does it happen once? Then "by". Does it continue? Then "until".
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Frequently asked questions
Level B1 (CEFR). The dialogue uses clear everyday business English; all eight key phrases are explained bilingually.
With five building blocks: a clear subject line ("Confirmation: Meeting tomorrow, 10 a.m."), a greeting with a personal opener ("Dear Mr …, I hope you are well"), the confirmation formula ("I am writing to confirm …"), practical details (place, agenda, parking) and a warm closing ("We look forward to seeing you. Kind regards").
"By" for deadlines: a one-off action no later than a point in time ("Please send it by Friday"). "Until" for duration: a state continues up to a point in time ("The office is closed until Monday"). "Send it until Friday" is the most common German email mistake.
Yes, the full transcript with German support notes is on this page — listen first, then take the test, then read along.
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